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PPI Court Case and Competition Commission PPI Report

 

 

 
Recent Media Hype - Good News All Round! It is our understanding, and reported in several sources, that at a meeting on Tuesday in Chester County Court (CCC) that the Judge condemned the media coverage of his letter of May 1st as being totally inaccurate.There is definitely no stay being imposed on any case at Chester County Court.
The purpose of Tuesday’s conference, attended by CMCs, Banks and their representatives, was said to be to discussed with interested parties how the court system could benefit from having trials of cases which have specific points of law to clearly establish these points where there may be some doubt. A total of 52 cases were being considered at this time which is how many CCC had dealing with unenforceability at this time.The assembled QC’s Barristers etc were quite clear in agreeing that as far as they were concerned the law had already been clearly established in the House of Lords and elsewhere(even most of the representatives of the lenders agreed upon that) and did not need any further cases to clarify it.We have heard that there were representations from one solicitor who asked that a case be selected to highlight a possible obscure point about the definition of interest rate as stated under the 1974 act so a case was selected which had the necessary point and will be allocated to Justice Smith in London as soon as possible.Apparently Barclays were particularly keen to establish a point about banks being able to still report you to a Credit Reference Agency even though you have proved that your agreement is unenforceable.On a more specific point it is believed that this will clear the way for any non-true copy issues that have been held up and we hopefully will see these going through more rapidly in the near future.

 

 
 

Competition Commission Final Report into the Payment Protection Insurance (   ) Market - January 2009 News Release
04/09 29 January 2009
— FINAL REPORT   The Competition Commission (CC) has today published its final report into the Payment Protection Insurance () market, setting out the measures it has decided are needed to introduce competition between suppliers.In its final report published today at www.competition-commission.org.uk, the CC has concluded that businesses that offer alongside credit face little or no competition when selling

to their credit customers.

 
To address the lack of competition, the CC will be introducing a package of measures to introduce competition in the market including: a ban on the sale of during the sale of the credit product and for seven days afterwards, a prohibition on single-premium policies, personal quotes, annual statements and measures to make sure that improved information is available to consumers to make it easier for them to compare and search for products and switch policies at a later point.The vast majority of the UK’s more than 12 million

policies are sold at the same time as a consumer takes out a loan, credit card or other type of credit.

 
The CC found that many consumers: are unaware that they can buy from other providers, rarely shop around to compare prices and terms and conditions of policies, and rarely switch providers. The resulting ‘point-of-sale’ advantage makes it difficult for other

providers to reach credit providers’ customers and in the absence of such competitive pressure, consumers are charged high prices.

 
Peter Davis, Inquiry Chairman and CC Deputy Chairman, said: These are significant measures carefully designed to address the serious competition problems that currently exist in this market. The ‘point-of-sale’ advantage has meant that leading providers have faced little competition for and, as a result, have charged persistently high prices.  Consumers’ interests are not best served when the only choice the vast majority have is whether or not to purchase their credit provider’s product. The resulting lack of competition means that the only offer consumers get is simply worse value than they are entitled to expect. Allowing the current short-comings to continue unchecked would be damaging not just to consumers but also ultimately to the

industry itself.

 
 

Victoria House Southampton Row London WC1B 4AD Press enquiries 020 7271 0242 Facsimile 020 7271 0177  info@cc.gsi.gov.uk www.competition-commission.org.uk

 
 

We are introducing a range of measures to get competition working in this market, giving consumers the time and ability to make a considered and informed choice and other providers the chance to compete far more effectively with the initial credit provider. Competition will provide consumers with lower prices and better choice.

 
We are tackling the single biggest barrier to competition in this market, the credit providers’ point-of-sale advantage, by stopping distributors of credit products from completing sales of until seven days after the sale of the underlying credit product. This will open up the market, giving consumers time to search the market once they have secured their credit, and giving competing providers, who at the moment struggle to get a look in, the opportunity to offer their

products to these consumers.

 
Consumers who decide that they want the offered by their credit provider can contact that provider to purchase it after 24 hours.Along with this we will be ensuring that consumers are fully equipped with the information they need to take advantage of this opportunity to search the market. Parties must provide binding personal quotes, provide certain information in marketing materials and provide information for use in price comparison websites.In addition, we will also make it easier for consumers to switch their

policy at a later point if a better deal becomes available. This is why we are banning single-premium policies, which lock-in customers to their current provider to a significant extent.

 
Annual statements will also help remind consumers how much their policy is costing and of their ability to switch, while other elements of our remedies package will help them to find whether there are better-value policies available to them.In the current economic climate there may well be a greater need for consumers to obtain the cover that

—and other protection products—can provide.

 
The increased economic uncertainty makes it even more important that consumers have choices, that they have the opportunity to make the right choice and they can get value for money.We recognize that prohibiting firms from completing

sales during this time interval and prohibiting single-premium policies are significant interventions in this market. However, these actions are necessary to enable consumers to benefit from lower prices and better choice.

 
Since publishing its provisional findings reports and notices of possible remedies last year, the CC has been collecting evidence regarding the possible remedies from

providers, consumer groups, the Financial Services Authority (FSA), the Office of Fair Trading (OFT), and other interested parties. Following a series of hearings and a considerable amount of analysis, and the publication of its proposed remedies in November 2008, the CC has finalized a package of measures which it considers will be practical and effective in increasing competition in the market to the benefit of consumers.

 
The proposed package of remedies comprises:
• A prohibition on the sale of
by a distributor or intermediary to a customer within seven days of selling credit to that customer. This will address the point-of-sale advantage, and give the customer more opportunity to compare products and providers, in turn encouraging greater competition between providers. Whilst the distributor or intermediary cannot re-contact the customer for seven days, customers will be able to
contact the distributor or intermediary and purchase a
policy on their own initiative from 24 hours after the credit sale.
• Distributors and intermediaries will be required to provide a ‘personal
quote’, which will clearly state the cost of the policy individually and when added to the credit product. If this is not given at the point of sale, the credit provider must provide it if they subsequently contact the customer to offer . The seven-day prohibition period starts from the later of the conclusion of the credit sale or the date on which the personal quote is provided to the customer.
• A prohibition on the selling of single-premium
policies, whose rebate terms act as a barrier to consumers switching while the prices of these policies are unduly difficult to compare with other policies. Premiums can be charged monthly or annually—if an annual premium is charged and the customer decides to terminate the policy, then a pro-rata rebate must be reimbursed. No separate charges can be levied on a customer for administration or other costs arising from the set-up or early termination of a policy.
• A requirement on all
providers to provide certain information and messages in marketing material (including the price of their , expressed in a common format of monthly cost per £100 of monthly benefit, and that is optional and available from other providers).
• A requirement on all
providers to provide certain information on policies to the FSA and a recommendation to the FSA that it uses this information for its
price comparison tables. Providers will also be required to supply information to the OFT for the purpose of monitoring the remedies package and to provide information about their claims ratios to any person on request.
• A requirement on all
providers to provide an annual statement for customers, including information similar to that provided in the personal quote, to encourage customers to review their policy annually and make it easier for customers to decide whether to switch.
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